At Sakura-Glow, we strive to deliver your orders promptly and securely. Please review our shipping policy to understand our procedures and ensure a smooth shopping experience.
We currently ship to the following locations:
Shipping Rates
Shipping rates are calculated based on the destination, weight, and dimensions of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.
Processing Time
All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, processing times may be slightly delayed. We will notify you of any significant delays.
Shipping Methods and Delivery Times
Domestic Shipping:
International Shipping:
Delivery times are estimates and may vary depending on your location and any unforeseen delays with the shipping carrier.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
Shipping Address
Please ensure that your shipping address is complete and accurate. Sakura-Glow is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to update your shipping address, please contact us immediately at support@sakura-glow.com.
Customs, Duties, and Taxes
For international orders, customs and import duties may be applied by the destination country. These charges are the responsibility of the recipient and must be paid upon delivery. Sakura-Glow has no control over these charges and cannot predict their amount. Please check with your local customs office for more information on potential charges.
Lost or Damaged Shipments
Sakura-Glow is not responsible for lost or damaged shipments caused by the shipping carrier. If your order is lost or arrives damaged, please contact the carrier directly with your tracking number. If you need further assistance, please contact our customer service team at support@sakura-glow.com, and we will do our best to help resolve the issue.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Sakura-Glow
Email: support@sakura-glow.com
Address: [To be updated]
Thank you for shopping with Sakura-Glow. We appreciate your business and are committed to providing you with the best service possible.
For any technical issues or questions related to our web hosting provided by Hostinger, please contact:
Hostinger Technical Support
