At Sakura-Glow, we are committed to providing a secure and seamless shopping experience for our customers. This Payment and Security Policy outlines how we handle your payment information and ensure the security of your transactions.
Merchant Country
Sakura-Glow operates out of the United States. All transactions are processed in U.S. dollars (USD).
Accepted Payment Methods
We accept the following payment methods:
- Credit Cards (Visa, MasterCard, American Express, Discover, Diners Club)
Payment Processing
When you place an order on our website, you must provide accurate and complete payment information. By submitting your payment information, you authorize Sakura-Glow to charge the specified amount to your chosen payment method.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email. This email will include details of your order, the total amount charged, and an estimated delivery date.
Secure Payment Processing
We take the security of your payment information seriously. To protect your data, we use industry-standard security measures, including:
- Secure Socket Layer (SSL) Encryption: All payment information transmitted through our website is encrypted using SSL technology, ensuring that your data is protected during transmission.
- PCI Compliance: Our payment processing partners are PCI-DSS (Payment Card Industry Data Security Standard) compliant, which means they adhere to the highest standards of security to protect your payment information.
Data Privacy
Your payment information is used solely for the purpose of processing your order. We do not store your credit card details on our servers. All sensitive payment data is handled securely by our payment processing partners.
Fraud Prevention
To protect against fraud, we may request additional information or verification before processing an order. If we suspect any fraudulent activity, we reserve the right to cancel the order and notify the relevant authorities.
Payment Issues
If your payment is declined or if there are any issues with your payment method, we will notify you via email. Please ensure that your payment information is up to date and contact your bank or payment provider if necessary.
Refunds and Returns
Our refund and return policies are detailed in our Refund Policy. If you are eligible for a refund, the amount will be credited back to your original payment method within 3 business days of processing the return.
Contact Us
If you have any questions or concerns about our Payment and Security Policy, please contact us at:
Sakura-Glow
Email: support@sakura-glow.com
Address: [To be updated]
Thank you for choosing Sakura-Glow. We appreciate your trust and are committed to ensuring the security of your transactions.